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Traditional business communication systems can present challenges such as limited scalability, high maintenance costs and restricted mobility.

Cloud based telephony systems mitigate these problems and offer a more dynamic approach to voice communication. Unlike traditional phone systems, cloud telephony operates over the internet, offering unparalleled flexibility and efficiency - eliminating the need for costly hardware and providing unrivalled freedom to connect from anywhere. 

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Benefits of Cloud Telephony

Cloud calling offers a multitude of benefits to your business, giving you direct access to a wide range of online features and services, and you only pay for what you need. With added security, more flexibility to accommodate an increasingly remote working environment, and cost-saving benefits across hardware and calling minutes, cloud communications are the way forward for businesses that want to stay connected and competitive. 

Maximise Functionality, Minimise Costs:

Southern IT offers fully-featured cloud telephony systems that rival traditional counterparts at a fraction of the cost. Say goodbye to the burden of capital expenditure on systems that quickly depreciate and reach end-of-life.

Unparalleled Flexibility:

Effortlessly scale your communication infrastructure up or down and tailor settings to suit evolving business needs. Cloud calling is a solution that evolves with you, giving you the ultimate control.

Uninterrupted Connectivity Across Locations:

Whether you have multiple sites, remote teams, or home-based workers, Southern IT's cloud telephony services unify your communication channels and make international calling more cost-effective than ever.

Cost-Efficiency with Bundled Minutes:

Enjoy crystal-clear communication without worrying about skyrocketing call costs. Southern IT prioritises your budget and provides cloud calling solutions that keep your business talking without compromising quality.

  • Scalability: Scale Your Communication Effortlessly
  • Cost Efficiency: Reduce Expenses with Pay-As-You-Go Plans
  • Mobility: Stay Connected Anywhere, Anytime
  • Reliability: 9% Uptime Guarantee

Features of Cloud Based Telephony Systems

HD Voice Quality:
Experience crystal-clear communication with high-definition voice quality that ensures every conversation is rich, clear and free from disruptions, enhancing the overall communication experience for your business.
Unified Communications:
Cloud calling offers unified communication to ensure voice, messaging and collaboration tools work harmoniously together, fostering enhanced teamwork and productivity.
Advanced Call Routing:
Take control of your call flow with precision using cloud telephony’s advanced call routing capabilities. Tailor call paths based on criteria such as time, location or specific teams, optimising efficiency and ensuring calls reach the right people or departments with minimal effort.
Integration with CRM:
Southern IT’s cloud telephony service integrates an advanced CRM feature that gives your team instant access to customer data during calls, facilitating personalised interactions and boosting customer satisfaction through a seamless, integrated experience.

Hear what our clients have to say...

“Southern IT Networks jumped straight in and got me up and running in no time.  As always, professional, courteous, friendly, and speedy. Thank you!”

Teri Sayers-Cooper

anon2
“These guys know their stuff, excellent and rapid support. Southern IT always goes the extra mile, that's why they are award winning.”

Kieron Sullivan

anon2
“The whole team at Southern IT has been nothing short of amazing. I can’t thank you guys enough for what you’ve done to enable us to continue working from home, it’s been so easy with the way we are now set up. When we need you, nothing is too much trouble and the response time is excellent.”

Faiza Shafeek

anon2

Transform your business communication with Southern IT's cloud telephony services. Elevate efficiency, enhance collaboration and experience seamless, reliable connectivity with cloud communications. Contact us now for a tailored solution that uniquely fits your business needs.

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Frequently Asked Questions

What is cloud telephony, and how does it differ from traditional phone systems?

Cloud telephony leverages the cloud to manage voice calling services. Unlike traditional systems, it operates over the internet, providing scalability and flexibility that traditional systems lack.

Do cloud telephony services integrate with Skype for Business?

Yes, cloud telephony services seamlessly integrate with Skype for Business, ensuring a unified and efficient communication platform that enhances collaboration and connectivity for your business.

How can cloud communications benefit my business?

Cloud communications, including cloud telephony, offer unparalleled flexibility, scalability and cost-effectiveness, offering streamlined operations, improved collaboration, and the ability to adapt effortlessly to your business's changing needs.

Is cloud-based telephony suitable for businesses of all sizes?

Yes, cloud-based telephony services are designed to cater to businesses of all sizes. Whether you're a small start-up or a large enterprise, our cloud calling solutions adapt to your requirements, providing the ideal communication infrastructure.

What distinguishes Southern IT's cloud communication services from others?

Southern IT stands out with our commitment to excellence. Our services prioritise HD voice quality, advanced call routing and seamless integration with CRM systems, ensuring a comprehensive and efficient solution for your business.

Can I manage and customise my cloud telephony system easily?

Yes, cloud telephony services provide a user-friendly interface and intuitive controls, allowing you to manage and customise your system effortlessly. Tailor settings, route calls strategically and adapt the system to suit your business with ease.

Business Continuity and Disaster Recovery Resources

Can your business recover from Disaster?

Do you have a backup? is it sufficient? when did you last review it, or test it?

Download our free 25 point checklist to help give you peace of mind that you've got the best system in place for your business needs.
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